Delete your Domaiya account

Version 1.0 · Effective 22 October 2026

Domaiya · published by BerflowIT.

Check any store subscription first

Deleting your Domaiya account does not cancel a store subscription. For an Apple purchase, open iPhone Settings → your name → Subscriptions → Domaiya → Cancel Subscription, or follow Apple’s cancellation guide. Use the Apple Account that made the purchase. For a Google Play purchase, manage or cancel its renewal in Google Play subscriptions. Sign in with the Google account used for the purchase and select Domaiya.

Follow the store’s cancellation steps and check its confirmation and access end date. Deleting your Domaiya account, or uninstalling the app, does not stop future charges by itself. You can still request account deletion without cancelling; store billing remains separate.

If you still have the app

You can request deletion from the app. You may need to sign in again for security.

Open Domaiya and sign in.
Tap your profile picture or initial on Home to open Profile.
Open Privacy & security, scroll down, and tap Delete account.
Read the deletion details, complete any required sign-in, and type DELETE to confirm.
When deletion succeeds, you are signed out. If it cannot finish, the app explains what to do next.

If you have already uninstalled the app

Email info@berflowit.com with the subject Delete my Domaiya account, and include the email address or phone number associated with your Domaiya account.

This route also applies if you used email/password, Google sign-in or Apple sign-in. We need to verify account ownership before acting on a request. Never email your password or a one-time sign-in code to support.

Support will explain any information needed to verify your request and confirm its outcome.

What is deleted

After successful deletion, these personal account records are removed from the active service:

Your profile name, email address, date of birth and profile-photo reference
Your phone number and your ability to sign in
Dietary restrictions and allergies you recorded
Your private medication records and their sharing permissions
Push notification tokens, notification preferences and notification history
Points, streaks and achievements
Invitations you sent to other people
Your active sign-in session on every device
Assistant conversation plans and their transcripts; recorded assistant actions keep limited history with their input, changes and result cleared

What is kept, and why

If you pay for a multi-home Premium plan, deleting your account stops Domaiya from extending that plan’s household access on later renewals. Existing access lasts only until its recorded paid-through date, unless a verified expiry or refund ends it sooner. The Store may keep charging until you cancel there. Remaining household members do not take over your Store subscription. Limited billing identifiers, dates and status records remain to prevent purchase reuse and process expiry, refund and support requests. The deleted user link is removed; these records are not necessarily anonymous. Contact info@berflowit.com about retained billing records.

Domaiya is a shared household app, so some content belongs to more than one person. If other members are still in your household, the household’s own content stays with them, including the meal plans, pantry, shopping list, budget, notes, memories and chat. Deleting your account is not a way to erase everyone else’s records.

Your member card is cleared and labelled “Former member”. Activity entries and meal plans no longer point to your account. Some historical account identifiers remain in bills, shopping entries and statement-review records. Moderation reports and blocking records can also remain with a shared household, including text copied into a report. This does not erase personal information you may have written inside shared content, such as a note or chat message. Review shared content before deleting your account, or contact support about personal information you cannot remove.

If you own a household with remaining members, ownership passes to an eligible family member aged at least 16 with the required permissions. If no eligible person has those permissions, the app asks you to appoint one first. Alternatively, you can separately delete that household in Settings, then restart account deletion. Home deletion permanently removes shared active records for all members, with its own exact-name confirmation. Save needed records first. If the home-deletion controls are temporarily unavailable, contact info@berflowit.com for assistance. Nothing is deleted by opening or reviewing these options.

If you were the only member, there is nobody left to keep anything for. The household and its linked database records are deleted with your account. Stored files are handled separately as explained below.

Deleting a household separately

An Owner can use the home deletion controls in Settings after a recent sign-in and exact-name confirmation. This permanently removes the home and its shared active records for all members. Other homes and your account remain. Export what you need first. Private-file cleanup, retained records, Store subscriptions and copies outside Domaiya are separate as described on this page.

Stored files and connected sign-in services

After the database transaction succeeds, Domaiya checks your uploaded files and removes eligible files that are no longer referenced. Shared files still in use are retained, and file cleanup can fail or take longer than account deletion. Contact support if you need help removing personal content.

When a revocation token is available for a connected Google or Apple sign-in, Domaiya queues a request to revoke that connection. The encrypted token is retained while the request is retried and removed after it succeeds. This does not delete your Google or Apple account. You can also manage Domaiya’s access in that provider’s account settings.

Discontinued SMS service

Optional SMS reminders. SMS sign-in, verification, household reminders and SMS-credit sales have been discontinued. If you contact us about an SMS-related record, we will distinguish account data from any information needed to keep an opted-out number blocked or resolve a recorded delivery or credit transaction. Account deletion must not be taken as confirmation that every provider record has been erased. Contact info@berflowit.com about retained data or a phone number that has been reassigned to a new owner.

Backups

Deleting your account removes the active records described above. Copies may remain in database backups until those backups expire under the service’s backup retention settings. You can ask support about backup retention and your deletion request at info@berflowit.com.

This cannot be undone

You cannot undo account deletion through the app. Signing up again creates a new account; it does not recover the deleted account.

Shared home appearance and local selections

A shared home picture and colour belong to that home’s records. Deleting an account while a home continues does not by itself erase every shared home record. Removing or replacing a home picture retires its reference; physical file cleanup is subject to other references and the deletion process. Removing a selected note from Home changes the display preference, not the underlying note. Copies exported or shared outside Domaiya remain outside these controls.